Issue Details


Issue:
How can I resolve problems I'm having watching or viewing videos and messages?
 
Solution:
We have collected a number of solutions to common viewing problems.  Please see the Related Issues section below for more information.
Modified: 5/1/2006 9:51:05 PM

Related Issues:
  • Why do my video messages say "Connecting" then "Ready" with no playback?
  • Why do video messages pause and say that they are "buffering" during playback?
  • Why does the video change color (purple, green, red, pink) before the message completes playing?
  • What are the minimum system requirements for viewing messages?
  • When I view a video message, why does the video disappear before the message is over?
  • Where can I download the installer for Windows Media Player?
  • How can I determine what stream rate my Internet connection supports?
  • How do I disable the "Use Overlays" setting in Windows Media Player?
  • How do I modify the connection speed setting in Windows Media Player?
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